Privacy Policy

Privacy Policy

Our website address is: https://josyeystore.com/

INTELLECTUAL AND INDUSTRIAL PROPERTY
This Website is governed by national Panamanian and international legislation on Intellectual and Industrial Property and Copyright. The unauthorized use of our website will constitute a violation of current national and international regulations on Intellectual and Industrial Property and Copyright, each client/user will have access to a personal account within the website for free, through which they can access to all our products and services to make the desired purchases, this access to the permission or license to use our brand or to modify in any way its contents will not be understood. The entry and management of the personal account within our Website must be through good use and good customs.

Any act of copying, messages, graphics, sound or image files, software, reproduction, modification, replica, distribution, sale, exhibition, display, demonstration of the content in electronic media or of any other nature is prohibited within our Website; It may not be used to send messages that defame, denigrate, insult, or that contain false, inappropriate, abusive, harmful, pornographic, threatening information, that incite or promote illegal and illegal, defamatory, hateful, and/or violent activities of no type; the client/user accepts these Terms and Conditions in this document.

SECURITY
Our platform and everything related to the personal data of our users have a security SSL certificate, with the aim of keeping the Internet connection secure, protecting any confidential information sent between two systems and preventing unauthorized third parties from intervening or modifying any information entered. Credit card data is not stored or added to any database owned by JOSEYSTORE.

DATA PROTECTION
All information provided by the client/user on our Website such as: name, passwords, physical address, date of birth, telephone number, emails, electronic invoices will be carefully handled and saved for specific purposes of the platform: shipment of merchandise , order confirmation, returns, promotions, offer bulletins, coupons, personalized announcements and advertising related to our products.

JOSEYSTORE will maintain the confidentiality of the information, no access will be allowed in any way to any person who uses, examines and obtains any file, data, or any source of information that contains or is derived from the confidential information provided except legal obligation of the competent authority, according to Law 81 of March 26, 2019, on the Protection of Personal Data of Panama.

The personal data provided will only be kept for as long as the client and/or user maintains their personal account in force and undertakes to notify any change or modification thereof on our Website.

COMMENTS ON THE WEBSITE
Our platform will have a space enabled for customers where they can post satisfaction comments or if any questions about our products or services need to be resolved, this space will not be confidential and will be easily accessible, all comments that are published must be made with a language cordial, respectful and related to the object on which it is commented. It is prohibited and under no circumstances are messages with the intention of inciting or promoting criminal, denigrating, defamatory or violent actions allowed. In this same sense, JOSEYSTORE reserves the right to eliminate or withdraw from its Website a comment that does not comply with the guidelines set forth in this document.

DISCLAIMER
JOSEYSTORE will not be responsible for damages or losses caused by failures, errors, falls, computer viruses, delays in operation or any other altercation that the platform presents, in any case, JOSEYSTORE will take all the necessary steps to solve said problem and to This reserves the right to modify, change or temporarily suspend the Website or the personal accounts of clients and/or users.

DATA COLLECTION
What data is collected?
Depending on the nature and purpose of your interaction with JOSEYSTORE (purchasing products, creating a user account on the site, subscribing to newsletters, completing address forms, completing contact forms), we may collect the following data:

  1. Email address: Your email address is required if you wish,
  • Register on the website
  • Contact us
  • Buy some products or services on our websites.
  • Subscribe to our newsletters.

2. Data related to your identity:

  • Full name
  • Direction
  • Contact information

How is your data collected?
Data may be collected in various ways on the website. It may be collected directly when you communicate with us through the creation of a user account. In addition, we may collect your data when you use the various addresses or contact forms on the website and/or communicate with us by email. JOSEYSTORE also indirectly collects your data through cookies.

Why is your data collected?
1. We collect and use your data to:
Allow you to use our services (access your personal account),
Allow us to communicate with you.
Offer you the newsletters, products and services you have requested.
Notify you of changes to our websites and our range of products and services.
2. We also use cookies and trackers to:

Recognize the username and password you’ve provided so you don’t have to re-enter them on every page that requires it.
Analyze website traffic.

What are your rights?
You can choose how the data you provide is used:

You can browse the website without providing data.

In this case, you will not be able to use certain functions of the websites, such as creating a personal account and purchasing some of our products, services, etc.

You can decide to stop receiving the newsletter.

Just unsubscribe using the link in the email.

You can decide not to provide your email address in the various contact forms.

Please note that in this case you will not be able to receive a response from JOSEYSTORE.

In any case, you can access your personal account at any time to view and update your Data.

In accordance with the provisions of applicable data protection regulations, namely the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to access and correct your Data.

In addition, subject to the conditions of the aforementioned regulation for the exercise of your rights, you have:

The right to delete your data,
The right to limit the processing of your Data,
The right to withdraw consent, when requested.
Where the processing of your Data has been carried out based on your consent, you can withdraw that consent at any time. However, you acknowledge that any processing that occurred before your consent was withdrawn remains fully valid.

You can exercise your rights by sending an email to info@josyeystore.com

We are required to respond within one (1) month to all requests related to the exercise of these rights. This deadline may be extended to two (2) months for complex requests and large volumes of requests.

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